Newair Wine Coolers

1. How long is the shipping time?

The time it takes to receive your shipment depends on the shipping method depends on the availability of the product. When an item is available, we usually process your orders within 24-48 hours and standard shipping usually takes 5-10 business days, while expedited shipping can arrive in 1-3 business days.

2. What is the standard warranty for my wine cooler?

Newair provides 1-year parts and labor warranty for all wine coolers. This covers any defects in the product, including defective parts or components, as well as labor associated with its repair or replacement.

3. How does your return policy work?

We offer a 30-day return policy on all our products. The customer must contact us within this period to arrange for a return and refund. All returns must be in their original condition and include all packaging materials, manuals, and accessories. Once the product has been inspected, we will process the refund within 7-10 business days. Please refer to our Return Policy page for more information.

4. Do you offer a discount for this wine cooler?

You can always check out our top page to avail the latest discount and promos that we offer.

5. What type of payment methods do you accept?

We accept Visa, MasterCard, American Express Debit, and Credit Cards. We also offer the option to pay with Affirm. All payments are securely processed through our payment gateway provider.

6 Is there any support or help available if I encounter problems with my product?

Yes, we provide a dedicated customer support team to help with any technical issues. You can contact us via email or phone and we will assist you with troubleshooting the product. We also provide a detailed product manual on our website for more information about setup and usage.

7. Do you sell replacement parts?

We usually refer our customers to authorized service centers in their area for replacement parts. We can also provide the part number and other required item details to help our customers find it more easily. Please get in touch with us if you need any assistance with ordering replacement parts.

8. How often should I clean my wine cooler or fridge?

We recommend cleaning your wine cooler or fridge every two to three months. This prevents the buildup of dirt, dust, and grime on the interior walls and surfaces. For detailed cleaning instructions, please refer to our product manual or contact us for assistance.

9. Can I use my wine cooler outdoors?

No, we do not recommend using your wine cooler outdoors as it is not equipped to handle extreme temperatures, sunlight or rain.

10. What type of maintenance does my wine cooler or fridge require?

Regular maintenance for your wine cooler or fridge includes cleaning the interior surface and replacing any damaged parts. You should also check the temperature regularly to ensure that it is set at the optimum level. Furthermore, if you notice any unusual noises coming from the unit, it is best to contact us for further assistance.